Contact Denny's Driveshafts
Mailing and Shipping Address
1189 Military Road
Kenmore, New York 14217
FOR SENDING DRIVESHAFTS FOR SERVICE or SENDING PARTS: Please be sure to include your full name, address and phone number when sending shafts or parts to us. Please include a detailed description of what is needed.
FOR RETURNS: You MUST obtain an RA Number from us for all return goods. We will not accept any package that does not have the RA Number posted prominently on the outside of the package. You MUST fill out and send the product return form with your item(s)....see next line below.
Please CLICK HERE to get an RA Number and to VIEW and PRINT the PRODUCT RETURN FORM.
Please be sure to purchase the appropriate amount of insurance for any and all items that you ship to us. We are not responsible for shipping damage on any item that you have shipped. All damage claims will be the responsibility of the sender.
Please note: Any additional cost for duties, brokerage fees, tariffs and or taxes on international shipments will be the responsibility of the sender.
Normal Business Hours
MONDAY through THURSDAY: Office hours 9 am to 4 pm Eastern Time
FRIDAY: Office hours 9 am to 12 Noon Eastern Time
SATURDAY: CLOSED
SUNDAY: CLOSED
HOLIDAY CLOSING DATES for 2024
- Memorial Day
- Independence Day Closed Thursday July 4th
- Labor Day Closed Monday, September 2nd
- Thanksgiving Day Closed Thursday 28th, Friday, November 29th
- Christmas Closed Tuesday 24th, Wednesday December 25th
- New Year 2025 Closed Wednesday January 1st
PLEASE NOTE:
- Sometimes when we are extremely busy and we cannot answer anymore calls and you may encounter a recording.
- Please be patient and try back later in the day or during the next business day.
- If it is something that is important then you should email us immediately...we check the email often throughout the day.
For Customer Service about an existing order or to call in your Driveshaft Order Dimensions.
- please call us at 716-875-6640
- You may also EMAIL your dimensions at any time but please include your order number and be sure to make your subject line ......"Dimensions"
To Place your Order for a NEW Driveshaft
- please call us at 800-955-1872
- You may also order online anytime 24 hours a day.
- After you submit your online order you will receive 2 emails.
- First email will be your paid receipt for your records.
- Second email will be for "Dimension Confirmation" where you will be requested to type in all of the dimensions for the appropriate measuring diagram for your order.
If you do not receive this auto-reply within a few moments of submitting your inquiry, please double-check that you have typed in your email address correctly and try again.
If you do not receive the auto-reply then you will not receive our response, so make sure to double-check your email address.
Due to the large number of e-mails received daily we ask that you check the FAQ page first to find the answer to your question.
Most e-mail will be answered as soon as we have time to do so. During the busy season, February through November, response time may vary.
For pricing questions... you will find the pricing for most driveshafts are shown on each of the various driveshaft pages.
Please fill out the Contact Form below. Please note that you should receive an AutoReply within a few minutes.
- If you do not receive the AutoReply...please check the email address that you have provided to be sure you have entered it correctly.
- If you do not receive the AutoReply then our staff may not be able to send the answer to your questions.
- Please check your spam folder
DOUBLE CHECK your EMAIL ADDRESS and BE SURE it is CORRECT before you send it
We NO LONGER ship orders outside the USA
NO ATTACHMENTS can be sent through this email.
Please check your INBOX and your SPAM folder for our reply.
DOUBLE CHECK your EMAIL ADDRESS and BE SURE it is CORRECT before you send it